The entertainment and the hospitality industries have always gone hand in hand and they encompass a wide variety of activities. Hotel Management is one such industry that combines the two. Hotel Management is a wide field since it includes all the activities that go on in the hotel including hospitality, recruitment, employee management, customer- care and hotel finances. If a student is willing to work in this multi-disciplinary field, it is very lucrative and full of opportunities for different career paths. The field requires dedication and hard work since a Hotel Manager is required to oversee all the activities that take place in a hotel in order for it to run smoothly. Finding a hotel management certificate course is easy, search below to find a local or online school that fits into your career goals.
For an aspiring student, there are some key things they should know, such as which studies to take and the expectations of the courses. The programs for the Hotel Management course cover training in hospitality, culinary classes, and business management. The course is divided into two; Hotel Management and Food Service. The students require the management courses so they are equipped with leadership and administrative capabilities to accompany the skills they acquire in the food production, catering and food service. With the complete course work the student is able to develop their own marketing, and personal management techniques that are required to run a successful hotel.
The Hotel Management Degree is split into two major parts. The first part covers hospitality, marketing and food safety. These are very important because they are the three core things that can cause you to gain or lose clients. The second part covers the more complicated aspects of running a hotel, which include human resource, hotel operation, event planning, leadership, and management skills. The students are required to go through a course of at least 35 hours in order to complete it. Once the student completes the course work there are many opportunities for a career in the diverse Hotel Management market.
The student has to cover a course on Nutrition Basics and the important role that it plays in the industry. The subjects covered in the course include how to balance a diet, the correct food for some occasions or patients, additives, labels, and catering procedures. They also get a detailed training on food groups and the needs of people who require special diets.
The hotel industry is very competitive; hence it requires the managers to be very wise and aggressive about their marketing. The students are exposed to many ways of developing marketing strategies and promotional endeavors for their business. The courses cover advertising, increasing profit margins and strategic positioning. These are important concepts for the success of any business.
In any business, communication is the most important aspect. The student needs to know how to interact with the different stakeholders of the business. These vary from owners, clients, suppliers, employees, and other professionals in the field. Communication skills acquired from this course include writing skills, hospitality, document keeping and persuasive communication.
Once you graduate, many career opportunities await professionals who join the field. You can get into hotel management, hotel security, hotel supplies or hotel service provider. There are also many other entry jobs in the hotel industry including front office management, reservations supervisor, event planners, convention service management, food and beverage management, hotel health worker, bar and restaurant management and many others.
Many people who are involved in the Hotel Management business have to be fast on their feet, able to adapt to any situation and aware of the current market trends. They should be ready to travel and work various shifts. Don't wait another day. Find hotel management colleges in your area.
If you’ve ever worked a job as a concierge in a hotel, a kitchen porter who works behind the scenes or considered involvement in the management of a restaurant or lodging establishment, there are many great reasons to pursue a career in hospitality management. Whatever the considerations, working in hospitality management is a creative and people-oriented career field with many opportunities to make people’s day run smoothly and more enjoyably.
The business is all about people, making interaction, communication, assistance and intuition a key combination for success in the field. For those who are bored by the idea of working in cubicles with data entry, spreadsheets and standard office work, hospitality work and administration is a very active job comparatively. Hospitality management bundles a variety of skill sets and work tasks into a job that entails a fair share of sales and marketing strategies constructed on the fly.
Whether the product to promote is a good, service, meal, drink, hotel or travel experience, hospitality management requires application of a variety of marketing methods and people skills to best reach customers. The goal is to help customers realize their hopes and expectations. Working in the hospitality industry will open up many doors as acquired skills and techniques learned on the job are highly transferable to many other customer service and human relations niches. The job can also be transferable, allowing for travel opportunities. A career in the hospitality industry could extend to cruise ships, international hospitality work, managing sister locations of a chain hotel or establishment or taking culinary management skills abroad.
While there is a great capacity for horizontal career movement in the field of hospitality, there are also excellent opportunities for career advancement. Moving up the corporate ladder while gaining insight in the world of customer service through interactions with patrons and colleagues is more doable in the hospitality industry than within many other careers. A keen eye for marketing and effective management strategies is a valuable and highly profitable skill.
A hospitably manager often starts off their career in entry level position before being able to advance to higher positions. Before working up the corporate ladder in the field of hospitality, it is important to establish the necessary building blocks and credentials that lay the framework for a higher paying career. Many individuals can work towards career advancement from titles such as concierge, receptionist and reservations manager. With dedication, working towards titles up the corporate food chain can be achieved within a few short years. The title of hospitality manager refers to management or supervisory roles within the restaurant or hotel/lodging industries.
Hospitality managers will work day-to-day tasks at restaurants and hotels including the overseeing of personnel while insuring proper maintenance of a facility. Hospitality managers will take steps to make sure customers are satisfied and oversee administrative or financial upkeep and quality of records. Specific tasks may vary greatly depending on the type of establishment one is providing hospitality management for. For example, those who work as food service managers may work in a take-out restaurant or a sit-down location. These managers are often responsible for hiring new employees, training staff, scheduling the shifts of employees and making sure food is always properly prepared, served or delivered.
In turn, lodging managers, often intertwined with the hotel industry, coordinate the front offices and reception areas of lodging establishments. These hospitality managers keep track of new hires, make staff cuts, manage and control budgets and stock. Lodging managers may also work to ensure overall comfort of customers relating to dining experiences, maintenance and security, room upkeep and recreation areas.
An associate’s, bachelors or master’s degree may be required to work in certain realms of hospitality management such as tourism management or restaurant management. The preferred minimum qualifications to take on a managerial role include prior experience in customer service, industry experience or problem solving skills. In addition to prior experience, a bachelor’s degree is the preferred minimum qualification.
Industry experience is one of the most important aspects in deciding who is awarded the title of hospitality manager no matter what the setting. Though certifications are optional and available for those working in hospitality management, it is important to demonstrate strong leadership skills and an aptitude for problem-solving and effective communication. While knowledge of the business is a key asset in obtaining such a job, customer relation skills are also considered highly important as managers often provide a much-needed interface through which customers voice concerns or complaints.
Programs through which to obtain additional hospitality management certification often involve courses or degrees in accounting, labor supervision, hospitality law, food and beverage management, management skills, cost control, marketing and culinary arts. Graduate studies may offer more in-depth courses centering on organizational behavior, managerial accounting, hospitality industry leadership and global issues.
What to Expect
There is a great variety of duties and work involved in hospitality management jobs. For this reason, aspiring hospitality managers or workers should be flexible and able to deal with a lack of routine. Hospitality management may not suit someone who wants to wake up at the same time every day and enjoy a standard work schedule. Hospitality management often involves a great deal of flexibility in terms of both hours and day-to-day tasks. Such a career can be action-packed and require creative thinking on the go when faced with unique problems or customer concerns.
Salary and Long-Term Career Prospects
According to the US Bureau of Labor Statistics, the average median salary for those working as hospitality managers is roughly $46,830; as documented in May 2013. This annual income is the expected income awarded to those working specifically as lodging managers. In contrast, the median reported annual salary of those working as food service managers is roughly $48,080. The Bureau of Labor Statistics estimates that lodging managers can expect around a 1% change in their job growth and food service managers can expect a 2% change in job growth. Though there is very little job growth estimated to between 2012 and 2022, being situated on the ground floor of hospitality care can easily pave the way towards a profitable career in hospitality management.
The good news is there are clear sets of hospitality qualifications that are now being accepted industrywide and across the country. Branching into a managerial role is easier in this field once a person achieves training, qualification and accreditation. There are many hospitality charities across the nation that assists individuals in obtaining entry-level certification such as the National Skills Academy for Hospitality. Many courses are available and provide a leg up in the business for those already working in the field as well as those looking to branch into it.
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