Are you a handyman where computers are concerned? Do you always have friends and family members that are in desperate need of your help to fix their technological problems? By pursuing your Bachelor's degree in technical support, you can gain the proper training, learn all the inside techniques and secrets, and put them all to good use in the work force! Be sure you realize that many colleges or universities offer a degree in information systems or computer science. Both of these computer degree programs will adequately prepare you for a position to work within technical support and repair.
A Bachelor's degree in technical support and repair will teach you as much about technology as about communication. The course work you will be required to complete will likely contain classes to help you learn about networks and systems of operation, software applications, how to efficiently handle a technology help desk, and all of the aspects of computer hardware. In addition, it is important that you learn how to communicate in an effective manner with colleagues and clients. Keep in mind, you cannot begin working towards this degree until you have obtained your high school diploma.
Good academic standing that is demonstrated on your high school transcript may be important to your admittance into a good technical training program. Of course, you are free to choose a higher learning institution that best suits your educational goals and learning styles. In today's advanced educational world, there are degree programs that are offered in campus based instructional formats and online learning formats. Some campus based schools offer programs that are a mixture of online courses and campus based courses. Ultimately, you will need to select a program that fits into your schedule, aligns with your goals, and yields the bachelors degree that you want to have.
Depending upon your avenue of employment, an advanced degree may not be required, but will certainly prove to be beneficial. For instance, individuals who possess a technical support degree will often be chosen to fulfill a job position over individuals who do not have any type of formal training. Furthermore, it is important to understand that even after obtaining your bachelor's degree you will likely need to continue your education. A career in this field will require you to gain certifications in areas that pertain to your daily work. As you progress in your career in technical support and repair you will most likely find that you will need to gain additional certifications to make you as marketable as possible in the work place.
This educational path is almost guaranteed to land you a solid, fulfilling career. Since practically all companies have technology departments, you will be eligible for a position that focuses on keeping the company's database functioning properly and their data secure. In addition, your bachelor's degree will prepare you for employment as a computer support specialist, a computer security specialist, or a network and systems administrator.
What type of person makes the ideal technical repair employee?
If you like helping others that get frustrated with computer issues then this could be a great career for you. You’ll need to have patients with others as they explain to you the issues you have having. You’ll need to have great communication skills as well. Be prepared to work with all different kinds of companies and departments in this role.
What is the job outlook like for a technical support technician?
According to the BLS the job outlook is expected to grow 15% on the private sector. Most entry level positions have a salary range of $25,000 to $35,000 per year when you first start.
What type of education is required for this career?
It is recommended that you earn at least a Bachelor’s Degree in Technical Support and Repair. Most of the jobs you’ll find after college will be entry level positions support positions in IT. Companies of all sizes hire professionals that work as technical support administrators.
Do you need any state licensing to become a computer technician?
No. however it is recommended that you earn additional certifications such as those offered from CompTIA.
What does it take to be a technical support consultant?
You should work in a full-time position first before you ever consider consulting. When you run a consulting business for technical support and repair you’ll need to build up your client base first. Often it is the employer that you work for that you can end up consulting with. As a consultant it requires you to find clients and advertise your services which sometimes can be challenging.